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Archive for Email

tablet showing an empty email inbox

How to Organize Your Out of Control Email Inbox

Posted by Carolyn on
 January 31, 2025
  ·  2 Comments

tablet showing an empty email inbox

Is your email inbox out of control? Are you trying to stay organized and feeling overwhelmed when the next batch of email arrives? There is no doubt that staying on top of inbox digital clutter is a challenge with the ease that email can be sent and received.  As Brendon Burchard reminds us in The Charge your email inbox is NOT your To Do list. In fact, your email inbox is usually someone else’s to do list and if you have receive their email their to do is done and they think your’s is just begun.

Here is a strategy to organize your email inbox on an ongoing basis as well as getting on top of the out of control inbox.

Control the Email When it Arrives 

As a professional organizer I am frequently asked how I recommend people stay on top of their email.  There are a variety of strategies to organize and email inbox, and manage the email when you first open it. 

  1. Use folders to file by topic or person – there is no right answer it depends on how you think. I think by time frame so I use sender and time for my folders
  2. Flag action items right away. If you can accomplish the action in under 15 minutes then take the time to do it. If it needs to be scheduled into your calendar, right it down and flag the emailing action items for example. 

desk owner is trying to get things done, pink notebook, pink flowers on white desk,When the Email Inbox is Out of Control

When it comes to the emails that have been left in your Inbox too long here is a process I call the 10 percent solution.

  1. Pick a time of day to commit 10 minutes to email management.  Stick to this commitment until that Inbox is under control.
  2. Change the sorting order of the Inbox.  If you normally sort by date, try sorting by sender or subject.  This has the impact of immediately changing the context of the emails.  With a different context sorting is easier.
  3. Check the total number of emails and then identify what 10% would be.  This is your target; the number of emails you are going to file or delete in your designated 10 minutes.  For example, if you have 1000 emails sitting in your Inbox, try and remove 100 at the first sitting.
  4. Quickly scroll through the list and try and delete as many as possible i.e. the easy ones you know are no longer needed.  If you get stuck or bogged down, switch the sort again and keep going.  Try sorting by email topic.  This will sometimes allow you to delete the backlog of emails on one particularly topic and then the last one, with all the accompanying conversation, will be the email to file.You will be surprised how easy it is to remove 100 emails when you have changed the context.

Practice these strategies regularly to organize your email inbox and keep it organized.

Business Organizing Declutter Office Organizing Organizing Strategies Strategy
Tags : Accumulation, Clearing Clutter, E-files, Email, home office, organizing strategies

Computer Filing Made Easy

Posted by Carolyn on
 June 24, 2010
  ·  No Comments

Keeping track of electronic files can be a challenge even for Professional Organizers.  One solution is to let your computer do all the filing work for you.

Your computer reads files names from the left whether they include numbers or letters.  It will automatically file letters by alphabet.  Alpha filing is great when you have a few files so it is a good solution for folder names.

Consider labelling series of files such as minutes, agendas or regular financial reports by number and let your computer keep track of the order in which they ought to be files.  Try starting a monthly series of files with the numbers 1 through 12.  The beginning of your year – regardless of what month it starts – will always be at the top of our file list.  Using dates can accomplish the same thing.  If you have files that make up a series or are date sensitive, start the file name with the date rather than finishing the file name with the date.  Remember to put the yymmdd format so that the computer will file in chronological order.  Here are some examples:

  • 1 Financial Statements Jan 2010
  • 2 Financial Statements Feb 2010
  • 1 Minutes ABC School Council Jan 23, 2010
  • 2 Agenda ABC School Council Feb 18, 2010
  • 2 Minutes ABC School Council Feb 18, 2010

Let the computer do your filing work for you so you can get on with more important things!

Office Organizing
Tags : Computer, E-files, Email

Client Questions – Why do I get stuck on Email?

Posted by Carolyn on
 June 1, 2009
  ·  No Comments

The electronic age was meant to speed up the way we work and computers promised to make life easier. They have, however, brought with them their own challenges as witnessed by the common frustrations of managing email. If email is soaking up too much of your day, try these tips:

  1. Turn off the email alert on your computer. You know emails arrive constantly. You don’t need your computer to remind you there is more work sitting in your Inbox.
  2. Schedule a routine time to clear new email messages. Do not schedule this first thing in the morning otherwise it may soak up the rest of your day.
  3. Read, respond then delete or file. Keeping loads of email messages in your Inbox is the same as leaving mail sitting on the middle of your desk. Both practices give you the impression you have yet to deal with the messages when in fact, you have responded.
  4. Use your email functionality – rules and alerts – to sort your mail when it arrives. If you have a big project on the go, create a folder for the project. Add the folder to your favourite folders where you can see it easily in the top left (or right) of your screen. Create a rule to have all new mail with the project name in the heading or body go directly to this folder. Your computer will tell you when there is new mail in the folder, don’t worry. It’s like having an assistant sort your mail before putting it in your inbox.
  5. Limit your time for email clearing. If you need two or three scheduled times to clear – so be it but limit the time of each session.
  6. Be short and succinct in your communication. No one else wants to receive long winded emails at their end since they have limited time to review it as well.

Enjoy shaking off the email shackles.

Office Organizing
Tags : Client Questions, E-files, Email, manage email, Time Management

Friday Inbox Delete Diet

Posted by Carolyn on
 January 30, 2009
  ·  No Comments

Inbox a little heavy these days. Like most people you have probably read the important messages, left the rest and moved on with your day. Result: your inbox has several hundred or more messages patiently awaiting your attention. “It will never happen“, you moan. “I will never have time to figure out what to do with them all“. Probably not. Try this instead.

Reorder you Inbox, or whichever folder you’ve decided to attack, by some other method than the usual one. If you order it by date, switch to by sender. Try subject. Try size. It doesn’t matter as long as it is different than your day to day sort.

Start anywhere in your box with your finger over the DELETE key. Notice how the 30 messages from your boss relating to last year’s budget are no longer relevant. How about the 14 messages relating to the Christmas party. And there are the 23 messages about the add space you were considering but never bought. Keep going, you are doing great.

Evenutally all messages that you keep for content need to be filed. Elsewhere I have talked about matching up your e-files to your paper files to make the filing process easier. But for the numerous messages that just collect because we never get around to clearing them out, a Friday Delete Diet can be a wonderful thing. Very lightening before the weekend.

Office Organizing
Tags : E-files, Email, manage email, Wellrich Organizers

Managing Email 3

Posted by Carolyn on
 October 14, 2008
  ·  No Comments

I am going to stay with the email theme. A common challenge for all of us is dealing with the email messages in the Inbox that have been read but not deleted or filed. Some days/weeks/months later there is a significant backlog and clearing it out is such a huge task we all avoid it.

Try this: Dedicate 10 minutes every working day for a month to email clear out. Start by changing the sorting criteria for your Inbox (just for clearing out purposes). If you have email sorted by Date Received, switch to Sender or Subject. Start anywhere at all, it doesn’t have to be at the top, and quickly scan the messages in the reading pane. Notice how your perspective on the messages changes?

By changing the order of the email on your screen, you change the perspective for your brain which is often all it takes to boost the Keep or Delete decision making process. In organizing, its the equivalent to moving all the material you need to sort through out of its usual living place and sorting it in a completely different environment. Try it and remember: 10 minutes a day.

Organizing Strategies
Tags : E-files, Email, manage email

Managing Email 2

Posted by Carolyn on
 September 25, 2008
  ·  No Comments

Congratulations – you turned off the email alert and scheduled yourself to clear email after 11:00 am – didn’t you?

Messages are easily lost in the Inbox. To avoid forgetting about a message, learn to use your flag alerts. If you are visually oriented, chose a different colour for different types of alerts: e.g. follow up from your VP could be blue, follow up for you subordinates could be green. Your computer will keep track of the messages that are flagged.

Meanwhile, try and delete messages as soon as possible and file those messages that you need to keep but don’t require any further action. The filing system in your email should mirror that of you paper files. That way, your brain only has to remember one system and is more likely to remember where items are located. Finally, in the worse case scenaria affectionately known as the “beer truck phenomena” (what happens if you don’t show up tomorrow because you have been hit by a beer truck?) the risk to your company that something important is lost, is reduced, as the likelihood of finding material in your computer is increased.

Organizing Strategies
Tags : E-files, Email, manage email

Managing Email 1

Posted by Carolyn on
 September 17, 2008
  ·  No Comments

Overwhelmed with email? Many of us are. Many of us are also concerned with the amount of time it can consume. Have you ever found yourself still clearing email several hours after you started, not having realized the time that was eaten up?

To begin taking back control, turn off the email alert on your screen. Very few of us really need to know when emails are coming in unless we have a time-sensitive message for which we are waiting.

Avoid clearing email first thing in the morning. Having planned your list of things to do the night before, you know what your top priorities are: let those have your best hours first thing in the day. Schedule time to clear email towards the middle of the day and again later in the day. Allocate a certain amount of time and stick to it.

Organizing Strategies
Tags : Email, manage email, Time, Time Management

Eliminating E-file/Paper File Confusion

Posted by Carolyn on
 May 26, 2008
  ·  No Comments

I am often told by clients that they can manage to keep one but not both of their information filing systems up to date. Either the paper files are comprehensive and up to date or the e-files are organized and up to date. Often clients find they can’t keep them both organized.

A good rule of thumb is to try and mirror your e-file structure to your paper file structure. Give your brain a break and make the sorting process as easy as possible for both electronic and paper files by using just one structure.

Then remember to schedule a regular if not frequent purge.

Office Organizing
Tags : E-files, Email, Files, Filing, organizing strategies, Paper

Lighten up the Inbox

Posted by Carolyn on
 November 8, 2007
  ·  No Comments

Like me, many of you are probably inundated with email. After my four days away, I found over 200 of them in my inbox on the family manager email. That’s a pile of time and effort to clear out. Also like me, and almost everyone else I talk to, you are probably challenged to keep your inbox streamlined. As storage issues become less and less of an issue, and digital data gets easier and easier to store, some people choose to never clear out their inbox. That is certainly one management method, but not one I recommend to my clients. The more stuff you have, be it digital or otherwise, the more energy and effort to manage it. Here are some suggestions that I offer my clients on how to lighten up the inbox.

  1. Dump the Junk – if you haven’t already, use your rules and alerts function to get rid of as much spam as possible. Set up a rule to delete anything with words you find offensive or prefer not to read. You know the ones I mean. We all get them!
  2. Program the Project – if you are managing a project, event or particular subject (I just finished coordinating almost 100 runners on my son’s cross country running team at school) use your rules and alerts to manage the incoming mail. I set up a rule to send all message with X Country in the title or body into a separate inbox. I set up the inbox specifically: X Country Inbox. Everytime I sent a message to the team, I included X Country in the title. And obligingly, every parent used the reply button to respond; with X Country in the title. You could use the same technique for managing email for your children especially if you have several children in different schools.
  3. Sort out of Context – this is a strategy that works for almost everything. Sorting items away from their usual context, whether clothes, dishes, paper or email, helps you to see it and sort it in a with a fresh viewpoint. If you usually keep your email, like 99% of us, by date, click on the From header at the top of your inbox and sort it by sender. You’ve finished with all George’s email, don’t need to keep your mom’s, file away the teacher’s etc. etc.
  4. File and Filter Faithfully – Many of us keep a filing cabinet of digital folders on our email desktop. These can be very useful if you struggle with the delete key and are positive that that email will surface as useful next year. (Remember, it rarely ever gets read again). Take a few moments a couple of times a year to clear these folders out too. Use the same technique; change the context or set up a new rule to help you out. If your daughter is finished with hockey, run a rule to identify into a separate folder anything with ABC Hockey League. Scan the items for relevance than delete the folder.

It just takes a few minutes to delete as many as hundreds of email. If you review and decide on 10% of your backlog daily, you will go a long way to getting out of the muck.

Office Organizing
Tags : Computer, E-files, Email, Junk
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